Documentation Refresh

Now, more than ever, your business relies on the written word to keep business moving.

With physical meetings and social interaction a challenge at the moment, your business now relies more on automation.The fuel of automation is content, in the form of clear instructions, a flawless customer journey, and an impeccable customer experience.

Here are some examples:

• Instructional manuals for using your products
• Email flows that propel your customers through your sales and retention funnel
• Chatbot scripts that allow you to efficiently route and classify your visitors’ messages

Today, with less manpower at the office and more online interaction with your customers, your digital products or services rely on solid content to create flawless chains along with crystal clear call-to-action.

It has been proven that clear content can reduce complaints, take the pressure off customer service, and save money in the form of billable hours.

We all knew that automation is the essence of any online business today, but we may not have been ready for 2020 and the fact that it pushed us 5 years into the future.

Our document refresher package will make your internal and external documents flawless to ensure that everything is moving smoothly at any given time. If your staff receive quality training, and your customers get clear instructions, this is a recipe for a business that runs like a Swiss clock.